Hotline202.821.1999

Frequently Asked Questions

Cash Donations


From decades of experience through hundreds of disasters around the world, we have learned that cash contributions are by far the most effective way for people to channel their good will and help those affected by disasters overseas. Disaster situations evolve quickly and cash contributions enable relief agencies to purchase exactly what is needed, when it’s needed, and to respond to new requirements as they arise. Unlike material donations, cash donations entail no transportation costs, no delays, no customs and other fees, and do not divert relief workers’ time to receive, sort, store and distributed unneeded materials. In addition, cash donations allow relief supplies to be purchased in markets close to the disaster site, which stimulates local economies by providing employment and generating cash flow. It also ensures that commodities are fresh and familiar to survivors, that supplies arrive expeditiously without incurring high transportation and storage costs, and that goods are culturally, nutritionally and environmentally appropriate. Few material donations can have an impact that is as beneficial, efficient or effective as a cash donation.

A number of resources are available to learn about how your donation will be used. During major international emergencies, USAID CIDI posts a link on our homepage to a list of responding agencies, provided by InterAction. InterAction is a coalition of non-governmental organizations involved in international relief and development. In order to acquire and maintain membership, each organization must go through rigorous financial and policy reviews to ensure that cash donations are used appropriately. For additional information about InterAction, its membership and standards, please visit www.InterAction.org.

Here is a list of dependable resources for evaluating charitable organizations:

The Better Business Bureau’s Wise Giving Alliance
www.bbb.org/us/charity

The Bureau, along with the National Charities Information Bureau, the Council of Better Business Bureau’s foundation and its Philanthropic Advisory Service have joined to form the Wise Giving Alliance, where you can find valuable information when making informed decisions about supporting charities.

Charity Navigator
www.charitynavigator.org

Guide Star
www.guidestar.org

American Institute of Philanthropy

www.charitywatch.org

After major disasters many new, unofficial “relief agencies” begin collecting cash donations which they claim are destined for those affected by a disaster. Some are not registered with the U.S. Government as legitimate charities, though they may place advertisements in newspapers and on websites. Because they are not registered, there is little follow-up to ensure that funds collected by these groups ever contribute to relief work in affected areas. If you have doubts about a particular organization, you may request copies of its audited annual reports as proof that it is registered as a legitimate charity with the Internal Revenue Service, and to see its track record in international disaster relief efforts.


Some relief agencies operate with very low overhead rates because of the nature of their work. A logistics organization, for example, may incur lower overhead costs because they may need fewer people “on the ground.” By contrast, an organization that sends personnel to the disaster site may require more overhead costs as their work may entail the transportation and distribution of commodities and managing longer-term relief, rehabilitation and reconstruction programs. On InterAction’s list of agencies responding to a particular emergency, specific information is provided about activities each agency is undertaking as well as overhead costs. These lists are accessible on InterAction’s website: www.InterAction.org .

Yes and yes.  You may request tax forms and reports from the agency to which you made your donation. Additional information on tax exemptions and deductions is available at www.bbb.org/us/charity .

In-Kind Donations


One of the most widespread and counterproductive misconceptions regarding international disaster relief is that household items — principally used clothing, canned food and bottled water — are urgently needed after every disaster. These commodities and more can always be purchased locally — even in famine situations. Buying these items locally supports merchants and economies that have also been hard-hit by a disaster, and provides food, water and supplies that are fresh, familiar, and culturally, nutritionally and environmentally appropriate to those who need them. Every disaster is unique and every response is tailored according to specific needs that can only be assessed by relief professionals on-site. Unsolicited material donations clog supply chains, take space required to stage life-saving relief supplies for distribution, and divert relief workers’ time. Material donations should not be considered unless it’s in response to an official needs request made by a relief agency on the ground, or without a recipient in-country, transportation arranged in advance, and confirmation that customs, storage and transportation fees are covered.


Unfortunately, this is a common frustration. The good news is that you have discovered a truth about unsolicited donations and can now enlighten others about how to give smartly. For your collection, check out USAID CIDI’s 55 Ways to Repurpose a Material Donation which may help you convert your collection into cash to support the relief effort.  For a list of agencies that accept donations of specific types of used clothing and other related materials, check out  www1.networkforgood.org. For further guidance on how to demonstrate Smart Compassion™, go to www.cidi.org.



It is not safe to assume that the U.S. Government or any relief agency will transport donations free of charge – or even for a fee. That may have been the case decades ago, but it is no longer true. The individual or organization making a donation is responsible to pay commercial rates for the transportation and warehousing of items gathered — costs that can add up to hundreds of thousands of dollars, depending on the collection’s weight and volume and the distance it needs to go.

Many are surprised to find out that unless the government of the disaster-stricken country has specifically requested a donation, they may not allow the plane or ship to offload it. The donor is then responsible for the costs of transporting the shipment both to and from the disaster site. Governments of some disaster-affected countries will not waive customs fees on donated items. It will then be the responsibility of the donations recipients to find the funds to pay these duties — funds that would be more constructively used to obtain goods locally.

Any call for material donations must meet these criteria or risk burdening the relief effort it seeks to support:

  • A credible relief organization has identified an unmet need for items being requested;
  • An organization is prepared to receive, manage and distribute the items;
  • Costs of transportation, shipping, warehousing, and distribution are covered;
  • Management of customs tariffs, fees and other cross-border requirements are covered;
  • Quality assurance requirements from the host government and the recipient are met and are available for disclosure.


Distribution of narcotics and other medications to persons other than those they were specifically prescribed for is illegal in the United States. The coordination and collection of medicines and medical supplies are best left to trained professionals who have expertise in responding to health-related emergencies overseas. The acquisition of appropriate clearances, shelf-life requirements, reliable distribution mechanisms and other factors for transport and use of medications require special knowledge and expertise. If you have no use for prescription medications in your possession, it is recommended that you dispose of them in a safe and effective manner. For additional information regarding international drug donations, please visit the Partnership for Quality Medical Donations at www.pqmd.org .

Volunteering


Your willingness to help is generous and commendable. The kinds of help that disaster affected populations need most, though, require amply trained, experienced volunteers. When there is a call for volunteers, candidates with the greatest prospect of being selected have fluency in the language of the disaster-stricken area, prior disaster relief experience, and expertise in technical fields such as medicine, communications, logistics, or water/sanitation engineering. In many cases, these professionals are already available in-country and U.S. volunteers are not needed.

When a relief agency accepts a volunteer, that agency is responsible for the volunteer’s well-being, including food, shelter, health and security. Resources are strained during a disaster, and people without the necessary technical skills and experience can be a financial and logistical burden to an ongoing relief effort. When looking to provide optimal service to disaster-affected people, most hiring agencies will require at least ten years of prior experience, as well as several years of experience working overseas. Requests that volunteers make a commitment to spend at least three months working on a particular disaster are not unusual.

Most offers to volunteer as “another body” help – driving trucks, setting up tents, feeding children, and similar activities — are simply not accepted. Local volunteers and even disaster survivors themselves are available, and benefit from, participating in relief and reconstruction activities in their communities.

Relief work is a profession that demands highly trained and experienced individuals who can work effectively in exceptionally difficult conditions for long periods of time. That is true for volunteers as well.

Learn more by reading USAID CIDI’s Volunteering After a Disaster.


If you are interested in becoming a qualified volunteer it’s best to start small and start locally. Volunteering in your own community will give you experience providing effective help to people in need. Your local Red Cross chapter can give you information on disaster management training courses, which are held throughout the year www.redcross.org/en/takeaclass . Your local fire department may also offer training and accept untrained volunteers. Many community colleges offer advanced training in health and other sectors that are relevant to domestic and overseas emergency work.

As you become more experienced, you can begin to ascertain whether domestic relief agencies will accept you as a volunteer. Contact agencies that interest you; ask about the qualifications they require and inquire whether your training or experience makes you eligible to help.

For those who can make the time commitment, the Peace Corps is an excellent gateway to the experience one needs to pursue professional or volunteer work overseas: www.peacecorps.gov/index.cfm?shell=learn.howvol. AmeriCorps is also a good pathway to disaster work for those who are interested: www.americorps.gov/about/ac/index.asp.


In most international emergencies doctors are available locally, within the country and within the affected region. The host country government often relies upon in-country resources before requesting outside assistance, since local doctors are most familiar with the medical systems, the language, the culture and treatments required.

If you are interested in offering your services as a volunteer, be sure you are working with an agency that is operational on the ground and has authorization from the affected country’s government to bring in personnel and medications. When unannounced doctors fly into affected countries they frequently travel no further than the airport or to the capital city. If they’re not affiliated with an organization, their medical training may not be recognized, lodging may be unavailable, and roads may be impassible due to the emergency. Local health officials are likely to be fully occupied with relief activities and cannot take time to meet, train and shepherd a visiting physician.

Many medically oriented relief agencies have volunteer personnel that they have worked with for many years and can call upon at a moment’s notice. If you would like to be part of such a cadre, you must register with an organization before a disaster strikes, so that your qualifications and experience may be reviewed and your paperwork put in order.


An increasing number of colleges and universities offer degrees in humanitarian fields including Public Health, International Affairs, Economics and International Humanitarian Assistance Law. Within these degrees there are a number of humanitarian sectors to focus on, including health, water/sanitation/hygiene, logistics, nutrition, shelter, risk reduction and protection. A quick internet search can provide a wealth of information.


If you feel you meet the criteria for being an international disaster relief volunteer, we invite you to register your skills with USAID CIDI’s Donation Registration Database. Our Donation Registration Database makes information about your skills and experience accessible to relief agencies who use it when they need to find personnel to meet specific emergency needs. If an agency can use your skills, that agency will contact you directly to verify references and finalize details of the assignment. Information contained in this database is shared only with U.S. Government agencies, international relief agencies that are members of InterAction, and relief agencies that are registered with the U.S. Government.  Please not that registering does not guarantee that a relief agency will contact you or send you on an assignment.

An increasing number of colleges and universities offer degrees in humanitarian fields including Public Health, International Affairs, Economics and International Humanitarian Assistance Law. Within these degrees there are a number of humanitarian sectors to focus on, including health, water/sanitation/hygiene, logistics, nutrition, shelter, risk reduction and protection. A quick internet search can provide a wealth of information.

Security


The best resource is the U.S. Department of State’s Bureau of Consular Affairs. General information about the Bureau can be obtained from the State Department web site at www.state.gov. If you want to call the State Department, check the website first so you can be ready with the information needed by the person who answers your call.


The State Department is your best resource for this as well. For information regarding travel warnings and other related information, please visit the travel-related section of the State Department’s web site at travel.state.gov for up-to-date information about your destination.

Adoption


The United Nations High Commission for Refugees and the U.S. Department of State have set forth protocols about adoption. In most cases it is preferable to place orphaned children with members of their extended family or with other families of the same culture. For these reasons and others, many governments do not allow foreign adoptions. For these reasons and others, many governments do not allow foreign adoptions. Additional information may be obtained via this guide on the UNHCR web site, from the State Department Office of Children’s Issues at travel.state.gov.

Business


A good first step is to call USAID CIDI. Our experts can talk with you about financial, cultural and logistical matters that may be important considerations for your organization and for those you want to help. Many important details, including the quantity and quality of the donation, requirements for transportation and warehousing must be settled before you proceed. You may also go to USAID CIDI’s Donation Registration Database and submit information about your donation online.  Our Donation Registration Database makes information about your offer accessible to relief agencies looking to fulfill a specific need during an emergency.


First, we invite you to register our Center’s Donations Registration Database, which records items for donation or for sale. Relief agencies that have access to USAID CIDI’s database and are looking for a specific commodity may contact your company directly if what you’re offering is needed. To register, go to www.cidi.org and complete the registration form for offers of commodities in the database registry. Please remember that registering your offer does not guarantee that a relief agency will contact you, and that USAID CIDI does not match donations to relief agencies. Agencies procure supplies based on unmet needs in the field and whenever possible, these agencies acquire supplies as close to the disaster site as possible to support local economies and significantly reduce transportation costs. Information contained in USAID CIDI’s database is not linked to government procurement or contracting systems. Those may be accessed through www.fbo.gov.


Information regarding U.S. Government contracts related to international relief and development programs can be found in the Business and Procurement section of the United States Agency for “International Development’s” website: www.usaid.gov/business/business_opportunities .


The Commerce Department has a wonderful program for assisting U.S. companies that wish to do business abroad. For additional information, visit the Commerce Department’s web site at www.commerce.gov and type “international commerce” in the search engine in the top right-hand corner of the homepage.



Excerpts from this document should reference the USAID Center for International Disaster Information (USAID CIDI) as the source.

More resources for informed giving

  • CIDI Toolkit

    USAID CIDI
    Toolkit

    Demonstrating Smart Compassion: What You Can Do

    You can help to save lives and reduce human suffering after disasters by providing proven guidance within your community, schools, parishes, sororities and fraternities. Sound good? It is enormously good.

    Visit the toolkit to get started »

  • Donating to Disaster Relief Toolkit

    Help Where It's
    Needed Most Toolkit

    This toolkit was developed by the AdCouncil to help organizations effectively communcate the benefits of monetary doantions in support of disaster relief efforts.

    View the Disaster Relief Toolkit »

  • greatest good donation calculator

    Greatest Good
    Donation Calculator

    How much do you think it costs to send bottled water to Kinshasa? Find out »

 
 
Submit your psa: PSAid