FAQs

Cash Donations


From decades of experience through hundreds of disasters we have learned that cash contributions are by far the most effective way for people to channel their good will to those affected by disasters overseas. Disaster situations evolve quickly and cash contributions enable relief agencies to purchase exactly what is needed when it’s needed and to respond to new requirements as they arise. Unlike material donations, cash donations entail no transportation costs, no delays, no customs and other fees, and do not divert relief workers’ time. In addition, cash donations allow relief supplies to be purchased in markets close to the disaster site, which stimulates local economies by providing employment and generating cash flow. It also ensures that commodities are fresh and familiar to survivors, that supplies arrive expeditiously without high transportation and storage costs, and that goods are culturally, nutritionally and environmentally appropriate. Few material donations have this powerfully beneficial, four-fold impact.


A number of resources are available for learning about how your donation will be used. During major international emergencies, the USAID Center for International Disaster Information (USAID CIDI) provides a web link from the USAID CIDI home page at www.cidi.org to InterAction’s list of responding agencies. InterAction is a coalition of non-governmental organizations involved in international relief and development. In order to acquire and maintain membership, each organization must go through rigorous financial and policy reviews to ensure that cash donations are used appropriately. For additional information about InterAction, its membership and standards, please visit www.interaction.org.

You may also want to visit the Better Business Bureau’s site at www.bbb.org/us/charity. The Bureau, along with the National Charities Information Bureau, the Council of Better Business Bureau’s foundation and its Philanthropic Advisory Service have joined to form the Wise Giving Alliance, where you can find valuable information on making informed decisions when supporting charities. Other popular resources for evaluating charitable organizations include:
Charity Navigator
www.charitynavigator.org

Guide Star
www.guidestar.org

The Better Business Bureau’s Wise Giving Alliance
www.bbb.org/us/charity

American Institute of Philanthropy
www.charitywatch.org

Historically, after major disasters many new, unofficial “relief agencies” begin collecting cash donations which they claim are destined for disaster relief victims. Some are not registered with the U.S. Government as legitimate charities, though they may place advertisements in newspapers and on internet sites. Because they are not registered, there is little follow-up to ensure that funds collected by these groups ever contribute to relief work in affected areas. If you have doubts about a particular organization, you may request copies of its audited annual reports as proof that it is registered as a legitimate charity with the Internal Revenue Service, and as proof of a track record in international disaster relief activities.



Some relief agencies operate with very low overhead rates because of the nature of their work. A logistics organization, for example, may incur lower overhead costs because they may need fewer people “on the ground” than an organization that sends personnel to the disaster site to administer the transportation and distribution of commodities and to manage longer-term relief, rehabilitation and reconstruction programs. On InterAction’s list of agencies responding to a particular emergency, specific information is provided about activities each agency is undertaking as well as overhead costs. These lists are accessible at www.cidi.org, or directly on InterAction’s website, www.interaction.org .

Yes, you may request both from the agency to which you make your donation. Additional information on tax exemptions and deductions is available on www.bbb.org/us/charity.

In-Kind Donations


One of the most widespread and counterproductive fallacies regarding international disaster relief is that household items—principally used clothing, canned food and bottled water—are urgently needed after every disaster. These commodities and more can always be purchased locally—even in famine situations. Local procurement supports merchants and economies that are also hard-hit by disasters, and provides supplies that are fresh, familiar, and culturally, nutritionally and environmentally appropriate. Every disaster is unique and every response is tailored according to population needs that can only be assessed by relief professionals on-site. Unsolicited material donations clog supply chains, take space required to stage life-saving relief supplies for distribution, and divert relief workers’ time. Material donations should not be considered without an official needs assessment made by a relief agency on the ground, a recipient in-country, and transportation arranged in advance, including customs and fees.


This, unfortunately, is a common frustration. The good news is that you have discovered a truth about unsolicited donations and can now enlighten others about how to give smartly. For your collection, check out USAID CIDI’s 55 Ways to Repurpose a Material Donation at www.cidi.org which may help you convert your collection into cash to be applied to the relief effort, or to donate locally. For a list of agencies that accept donations of specific types of used clothing and other related materials, check out www1.networkforgood.org. For further guidance on how to demonstrate Smart Compassion™, go to www.cidi.org.



It is not safe to assume that the U.S. Government or any relief agency will transport donations free of charge or even for a fee. That may have been the case decades ago but is no longer true. The collecting individual or agency is responsible to pay commercial rates for the transportation and warehousing of items gathered—costs which can add up to hundreds of thousands of dollars depending on the collection’s weight and volume.

Also consider that sometimes, unless the government of the disaster-stricken country has specifically requested a donation, they may not allow the plane or ship to offload it. The donor is then responsible for the costs of transporting the shipment both to and from the disaster site. In addition, governments of some disaster-affected countries will not waive customs fees on donated items. It will then be the responsibility of those to whom the materials are sent to find the funds to pay these duties—funds which would be more constructively used to procure goods locally.

Any call for material donations must meet these criteria or risk burdening the relief effort it seeks to support:

  • A credible relief organization has identified an unmet need for items being requested;
  • An organization is prepared to receive, manage and distribute the items;
  • Costs of transportation, shipping, warehousing, and distribution are covered;
  • Management of customs tariffs, fees and other cross-border requirements are covered;
  • Quality assurance requirements from the host government and the recipient are met and are available for disclosure.


Distribution of narcotics and other medications to persons other than those they were specifically prescribed for is illegal in the United States. The coordination and collection of medicines and medical supplies are best left to trained professionals who have expertise in responding to health-related emergencies overseas. The acquisition of appropriate clearances, shelf-life requirements, reliable distribution mechanisms and other factors for transport and use of medications require special knowledge and expertise. If you have no use for prescription medications in your possession, it is recommended that you dispose of them in a safe and effective manner. For additional information regarding international drug donations, please visit the Partnership for Quality Medical Donations at www.pqmd.org .

Volunteering


Your desire to help is generous and commendable. The kinds of help that disaster affected populations most need, though, come through amply trained, experienced volunteers. When there is a call for volunteers, candidates with the greatest prospect of being selected have fluency in the language of the disaster-stricken area, prior disaster relief experience, and expertise in technical fields such as medicine, communications, logistics, or water/sanitation engineering. In many cases, these professionals are already available in-country and US volunteers are not needed.

When a relief agency accepts a volunteer, that agency is responsible for the volunteer’s well-being, including food, shelter, health and security. Resources are strained during a disaster, and people without the necessary technical skills and experience can be a financial and logistical burden to an ongoing relief effort. That, plus the goal of providing optimal service to disaster-affected people, is why most hiring agencies will require at least ten years of prior experience, as well as several years of experience working overseas. Requests that volunteers make a commitment to spend at least three months working on a particular disaster are not unusual.

Most offers of “another body” to drive trucks, set up tents, feed children and perform similar duties are simply not accepted. Local volunteers and even disaster survivors themselves are available, and benefit from, participating in relief and reconstruction activities in their communities.

Relief work is a profession that demands highly trained and experienced individuals who can work effectively in exceptionally difficult conditions for long periods of time. That is true for volunteers as well.

Learn more with USAID CIDI’s Volunteering After a Disaster.


If you are interested in becoming a qualified volunteer it’s best to start small and start locally. Volunteering in your own community will give you experience providing effective help to people in need. Your local Red Cross chapter can give you information on disaster management training courses, which are held throughout the year www.redcross.org/en/takeaclass . Your local fire department may also offer training and accept untrained volunteers. Many community colleges offer advanced training in health and other sectors that are relevant to domestic and overseas emergency work.

As you become more experienced, you can begin to ascertain whether domestic relief agencies will accept you as a volunteer. Contact agencies that interest you; ask about the qualifications they look for and inquire whether your training makes you eligible to help.

For those who can make the time commitment, the Peace Corps is an excellent gateway to the experience one needs to pursue professional or volunteer work overseas: www.peacecorps.gov/index.cfm?shell=learn.howvol as is AmeriCorps www.americorps.gov/about/ac/index.asp.


In most international emergencies doctors are available locally, within the country and within the affected region. In most cases, the host country government will rely upon in-country resources before requesting outside assistance, since local doctors are most familiar with the medical systems, the language, the culture and treatments required.

If you are interested in offering your services as a volunteer, be sure you are working with an agency that is operational on the ground and has authorization from the affected country’s government to bring in personnel and medications. When unannounced doctors fly into affected countries they frequently travel no further than the airport or to the capital city. If they’re not affiliated with an organization, their medical training may not be recognized, lodging may be unavailable, and roads may be impassible due to the emergency. Local health officials are likely to be fully occupied with relief activities and cannot take time to meet, train and shepherd a visiting physician.

Many medically oriented relief agencies have volunteer personnel that they have worked with for many years and can call upon at a moment’s notice. If you would like to be part of such a cadre, you must register with an organization before a disaster strikes, so that your qualifications and experience may be reviewed and your paperwork put in order.


An increasing number of colleges and universities offer degrees in humanitarian fields including Public Health, International Affairs, Economics and International Humanitarian Assistance Law. Within these degrees there are a number of humanitarian sectors to focus on, including health, water/sanitation/hygiene, logistics, nutrition, shelter, risk reduction and protection. A quick internet search can provide a wealth of information.


If you feel you meet the criteria for being an international disaster relief volunteer, we invite you to register your skills with USAID CIDI’s Donation Registration Database. Registering does not guarantee that a relief agency will send you on an assignment, but it makes information about your skills and experience accessible to relief agencies when they need to find personnel to meet specific emergency needs. Registrants should keep in mind that if an agency can use their skills, that agency will contact the volunteer directly to verify references and finalize details of the assignment. Information contained in this database is shared only with U.S. Government agencies, international relief agencies that are members of InterAction, or relief agencies that are registered with the U.S. Government.

Security


The best resource is the U.S. Department of State’s Bureau of Consular Affairs. General information about the Bureau can be obtained from the State Department web site at www.state.gov. If you want to call the State Department, check the website first for information that will be asked of you by the person who answers your call.


The State Department is your best resource for this as well. For information regarding travel warnings and other related information, please visit the travel-related section of the State Department’s web site at travel.state.gov for up-to-date information about your destination.

Adoption


The United Nations High Commission for Refugees and the U.S. Department of State have set forth protocols about adoption. In most cases it is preferable to place orphaned children with members of their extended family or with other families of the same culture. For these reasons and others, many governments do not allow foreign adoptions. Additional information may be obtained through the UNHCR web site at this document and from the State Department Office of Children’s Issues at travel.state.gov.

Business



A good first step is to call USAID CIDI. Center experts can talk with you about financial, cultural and logistical matters that may be important considerations for you and for those you want to help. Many important details, including the quantity and quality of the donation, requirements for transportation and warehousing must be settled before you proceed. An alternative is to go to USAID CIDI’s Donation Registration Database and submit the information online.

First, we invite you to register with the Center’s Donations Registration Database, which records items for donation or for sale. Relief agencies that have access to USAID CIDI’s database and are looking for a specific commodity may contact your company directly if what you’re offering is needed. To register, go to www.cidi.org and complete the registration form for offers of commodities in the database registry. Please remember that registering your offer does not guarantee that a relief agency will contact you, and that USAID CIDI does not match donations to relief agencies. Agencies procure supplies based on unmet needs in the field and whenever possible, these agencies acquire supplies as close to the disaster site as possible to support local economies and significantly reduce transportation costs. Information contained in USAID CIDI’s database is not linked to government procurement or contracting systems. Those may be accessed through www.fbo.gov .


Information regarding U.S. Government contracts related to international relief and development programs can be found in the Business and Procurement section of the United States Agency for International Development’s website: www.usaid.gov/business/business_opportunities .


The Commerce Department has a wonderful program for assisting U.S. companies that wish to do business abroad. For additional information, visit the Commerce Department’s web site at www.commerce.gov and type international commerce in the search engine.



Excerpts from this document should reference the USAID Center for International Disaster Information (USAID CIDI) as the source.

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